Celebrate Your Story with CustomJewelry – Australia’s Bespoke Artisan Creations

CustomJewelry was founded in 2019 by master goldsmith Isabella Cheng and gemologist Marcus Faulkner, united by a passion for storytelling through wearable art. Isabella’s four generations of family‑taught silversmith techniques meet Marcus’s laboratory‑tested gemstone expertise to form a studio where each commission is regarded as a collaborative journey. Based in Melbourne’s historic Flinders Lane, our atelier maintains a full in‑house workflow: from initial sketching and CAD modeling through casting, stone setting, hand engraving, and final polishing. We employ only sustainably sourced precious metals—certified Fairmined gold and recycled silver—and conflict‑free gemstones verified by international gemological laboratories, ensuring that every element of your creation aligns with our ethical standards.
Your experience begins with a private design consultation, either in‑studio or via secure video call. We explore your inspirations—family heirlooms, cultural motifs, personal milestones—and translate these into mood boards and preliminary sketches. Using advanced 3D rendering, you can virtually “try on” proposed designs, adjust proportions, and select metal finishes before production begins. This digital prototyping eliminates surprises and refines aesthetic details until you’re completely satisfied.
Once the design is finalized, our artisans handcraft your piece over a multi‑stage process. Lost‑wax casting yields a flawless precious‑metal base; master stone setters secure each gem with micro‑precision prongs; and our engravers add bespoke motifs—initials, dates, or symbolic patterns—through painstaking handwork. Between each stage, quality inspections under 10× loupe ensure structural integrity, symmetry, and finish perfection. We then polish using progressive micro‑abrasives and apply protective rhodium plating where desired, delivering deep lustre and lasting wear resistance.
CustomJewelry is more than a workshop: it’s a creative partnership. We maintain open communication throughout production, providing regular photo updates and inviting you to view progress in person. Upon completion, your piece is accompanied by a Certificate of Authenticity detailing metal carat, gemstone characteristics, and care instructions. We offer complimentary resizing, cleaning, and maintenance visits within the first year—extending our commitment beyond delivery.
In just five years, CustomJewelry has realized over 600 unique commissions, from bespoke bridal sets that sparkled in national bridal magazines to avant‑garde gallery exhibitions presenting sculptural gemstone works. Clients praise our seamless integration of technical precision and artistic vision, reflected in a 98 % satisfaction rate and a growing list of referrals. As we look to 2025, we will expand our range to include fully recycled‑metal collections and lab‑grown diamond options—continuing to innovate while preserving the personal touch at the heart of our craft.
At CustomJewelry, your legacy is our inspiration. Whether it’s marking an engagement, celebrating a milestone, or simply treating yourself, we invite you to co‑create a treasure that endures through generations.